Human Factors

5 Day Crew Resource Management Trainers course

CRMT – Crew Resource Management Trainer – CAA approved 5-day course

The Kura Human Factors CRMT course has been developed using the guidance from the revised edition of CAP 737 where anecdotes, case studies and sharing lessons learned are the driving force exposing human performance and its limitations.  Delivered by facilitators with decades of experience and from members of the CAA Flight Crew Human Factors Advisory Panel, our CRMT redefines the gold standard for training professional CRM trainers.

The course focus is about developing effective and engaging facilitation skills in delegates to enable clearer messaging in the CRM training environment, exploring the known capacities and limitations of human cognition and how to assess these using NOTECHS scales.  The course uses a range of case studies, aviation incidents and accidents, including video footage, CVR recordings, investigation board reports and set scenarios designed to replicate the human performance limitations as we discover them from our incident and accident review.  The course is suitable for CRM trainers in ground, simulator and line training and fulfils the CRM training requirements of EASA, FAA, ICAO and major regulatory bodies worldwide.  The course is available at a training centre in the UK and can also be delivered as a course at your location.

Alertness Management

Alertness Management 101

Kura Human Factors has been born from a military pedigree where exposure to long working hours and high performance are non-negotiable.  Although we inevitably failed at times, what we learned along the way in terms of managing fatigue in ourselves and our teams is invaluable knowledge for modern day industry; knowledge we want to share.

This ½ day course in Alertness Management is a comprehensive tour of your body’s performance while operating in a sleep deprived or fatigued state.  We know that no one person degrades under fatigue exposure in the same way and we understand that a prescribed 10 hours allocated period for rest does not mean that you are actually well rested come the start of your shift.  Whether your job is flying, driving, air traffic controller, operating machinery or transferring numbers in a database, there are valuable lessons we can share to help you manage and reduce the risk of a fatigue related incident or accident in your people and your operations.

Part 145/21 Human Factors in Aviation Maintenance

Human Factors in Maintenance Pt 145 or Pt 21 Combined Initial & Refresher training

All Part 145/21 licensed organisations are required to ensure that certifying staff receive initial and/or continuation training in human factors (HF) within a two-year period.

Regulation 145.30 (e) states:

‘The organisation shall establish and control the competence of personnel involved in any maintenance, management and/or quality audits…… competence must include an understanding of the application of human factors and human performance issues appropriate to that person’s function in the organisation’.

Our facilitator led, 2-day interactive course meets the intent of CAP716 in terms of both initial and continuation training, something you won’t find other providers doing and a considerable selling point for choosing our course as it offers you the maximum value for your investment.

Airside Driver Performance

Surgical Team Resource Management – 2 Day Course

STRM – Surgical Team Resource Management Course

Human Factors (HF) is an established scientific discipline now widely adopted in many other performance critical industries and intrinsic to the success of modern aviation operations.  Enhancing clinical performance and patient safety through adoption HF training, concepts, methods and practices within the NHS is advocated by CQC, NICE, NHS England and other bodies.

The Kura Human Factors STRM course has been developed in consultation with medical and aviation professionals.  Applying lessons learned from the aviation industry this team resource management course uses anecdotes, case studies and shares lessons learned from the front line of modern medical healthcare practitioners to expose and review the driving force behind human performance and its limitations in the healthcare environment.  Delivered by facilitators with decades of experience and from members of the CAA Flight Crew Human Factors Advisory Panel, our STRM course is perfectly suited to assist medical teams to understand and grow knowledge about human factors in high performing teams.

Healthcare means safe care.

Alertness Management

Alertness Management 101

Kura Human Factors has been born from a military pedigree where exposure to long working hours and high performance are non-negotiable.  Although we inevitably failed at times, what we learned along the way in terms of managing fatigue in ourselves and our teams is invaluable knowledge for modern day industry; knowledge we want to share.

This ½ day course in Alertness Management is a comprehensive tour of your body’s performance while operating in a sleep deprived or fatigued state.  We know that no one person degrades under fatigue exposure in the same way and we understand that a prescribed 10 hours allocated period for rest does not mean that you are actually well rested come the start of your shift.  Whether your job is flying, driving, air traffic controller, operating machinery or transferring numbers in a database, there are valuable lessons we can share to help you manage and reduce the risk of a fatigue related incident or accident in your people and your operations.

Modern Slavery and Human Trafficking

Human Trafficking, Modern Slavery and supply chain risk

The hidden risk in your supply chain?

UK Legislation has driven for an increase in awareness and action from companies, policy makers, police on modern slavery.  This is increasing understanding of what modern slavery is and increasing expectations on companies to tackle it.  Specifically the legislation makes it is offence to be complicit in modern slavery.  Complicity is also where a person knows or OUGHT TO KNOW that a person is held in slavery.  There are reporting requirements for companies and these are only effective under and effective just and fair culture.

HF for Construction Supervisors

Human Factors for Construction Supervisors

This Kura Human Factors course has been developed using experience gained from applying Human Factors concepts on some of the largest construction contracts in the UK from the M5 Oldbury Viaduct renewal scheme to HS2.

This day long workshop looks at our innate human performance from the early morning alarm to the end of shift and everything in-between. As a supervisor attending this course you will understand and cover:

• Decision making and critical thinking skills
• How to stop blaming and start fixing
• The power of culture and open reporting
• Workload monitoring and divided tasking
• The difference between human error, a mistake and someone who deliberately breaks the rules
• How to manage rule breakers while building a Trust Culture
• Skills to manage Threat and Error on your site
• The impact of unmanaged fatigue on you and those you’re responsible for

The course uses effective and engaging facilitation skills so that construction supervisors can relate to the subject in the training environment, exploring the known capacities and limitations of the human condition. The course uses a range of case studies, incidents and accidents, including video footage, investigation board reports and set scenarios designed to replicate some of the the human performance limitations we review in the classroom environment.

HF for Construction Operatives

Human Factors for Construction Operatives

This Kura Human Factors course has been developed using experience gained from applying human factors concepts on some of the largest construction contracts in the UK from the M5 Oldbury Viaduct renewal scheme to HS2.

This day long workshop looks at our innate human performance from the early morning alarm to the end of shift and everything in-between. As an operative you will learn about:

• Your body and fatigue
• Effective communication and teamwork
• Your role in open reporting
• What is a hazard, a risk, a control and a threat to what we do?
• What you should be reporting and how to do it
• What should happen when a concern is raised
• Workload and divided tasking
• Factors that influence your performance and what you can do about them

The course uses effective and engaging facilitation skills so that construction operatives can engage with the subject in the training environment, exploring the benefits and limitations of the human condition. The course uses a range of case studies, incidents and accidents, including video footage, experiential learning tools and set scenarios designed to replicate some of the the human performance limitations we review in the case studies brought to life in the classroom environment.

Modern Slavery and Human Trafficking

Human Trafficking, Modern Slavery and supply chain risk

The hidden risk in your supply chain?

UK Legislation has driven for an increase in awareness and action from companies, policy makers, police on modern slavery.  This is increasing understanding of what modern slavery is and increasing expectations on companies to tackle it.  Specifically the legislation makes it is offence to be complicit in modern slavery.  Complicity is also where a person knows or OUGHT TO KNOW that a person is held in slavery.  There are reporting requirements for companies and these are only effective under and effective just and fair culture.

Alertness Management

Alertness Management 101

Kura Human Factors has been born from a military pedigree where exposure to long working hours and high performance are non-negotiable.  Although we inevitably failed at times, what we learned along the way in terms of managing fatigue in ourselves and our teams is invaluable knowledge for modern day industry; knowledge we want to share.

This ½ day course in Alertness Management is a comprehensive tour of your body’s performance while operating in a sleep deprived or fatigued state.  We know that no one person degrades under fatigue exposure in the same way and we understand that a prescribed 10 hours allocated period for rest does not mean that you are actually well rested come the start of your shift.  Whether your job is flying, driving, air traffic controller, operating machinery or transferring numbers in a database, there are valuable lessons we can share to help you manage and reduce the risk of a fatigue related incident or accident in your people and your operations.

Event Investigator

HF in Finance

Human Factors – A Qualitative tour of human performance and financial risk.

Qualitative analysis is the use of non-quantifiable methods to evaluate investment or business opportunities and make sound decisions.  The global socioeconomic instability created as a consequence of the global financial crisis 2007 to 2009, was at least in part, precipitated by systemic failures in financial regulatory systems, including those supposedly designed to monitor for dangerous events.  The failure to appropriately incorporate human factors in systemic financial systems and utilise important features of advanced control systems was fundamental to understanding risk before the collapse.

In this 1-day course which is aimed at decision makers and policy writers, we take a tour of the neuroscience underpinning concepts such as situational awareness, decision making and somatic markers.  We will introduce you to a range of cognitive biases, heuristics and logical fallacies that are disrupting your thinking and teach you to recognise them when they are happening.

Alertness Management

Alertness Management 101

Kura Human Factors has been born from a military pedigree where exposure to long working hours and high performance are non-negotiable.  Although we inevitably failed at times, what we learned along the way in terms of managing fatigue in ourselves and our teams is invaluable knowledge for modern day industry; knowledge we want to share.

This ½ day course in Alertness Management is a comprehensive tour of your body’s performance while operating in a sleep deprived or fatigued state.  We know that no one person degrades under fatigue exposure in the same way and we understand that a prescribed 10 hours allocated period for rest does not mean that you are actually well rested come the start of your shift.  Whether your job is flying, driving, air traffic controller, operating machinery or transferring numbers in a database, there are valuable lessons we can share to help you manage and reduce the risk of a fatigue related incident or accident in your people and your operations.

Alertness Management

Alertness Management 101

Kura Human Factors has been born from a military pedigree where exposure to long working hours and high performance are non-negotiable.  Although we inevitably failed at times, what we learned along the way in terms of managing fatigue in ourselves and our teams is invaluable knowledge for modern day industry; knowledge we want to share.

This ½ day course in Alertness Management is a comprehensive tour of your body’s performance while operating in a sleep deprived or fatigued state.  We know that no one person degrades under fatigue exposure in the same way and we understand that a prescribed 10 hours allocated period for rest does not mean that you are actually well rested come the start of your shift.  Whether your job is flying, driving, air traffic controller, operating machinery or transferring numbers in a database, there are valuable lessons we can share to help you manage and reduce the risk of a fatigue related incident or accident in your people and your operations.

Modern Slavery and Human Trafficking

Human Trafficking, Modern Slavery and supply chain risk

The hidden risk in your supply chain?

UK Legislation has driven for an increase in awareness and action from companies, policy makers, police on modern slavery.  This is increasing understanding of what modern slavery is and increasing expectations on companies to tackle it.  Specifically the legislation makes it is offence to be complicit in modern slavery.  Complicity is also where a person knows or OUGHT TO KNOW that a person is held in slavery.  There are reporting requirements for companies and these are only effective under and effective just and fair culture.

Procedure Writing for People Performance